Analyst Commentary: AI Helps Drive Retail During Pandemic

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Pages: 8
Publication Date: 2Q 2020
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The retail industry has been facing quickly evolving market pressures due to digitalization and technology. The COVID-19 pandemic increases the pressure retailers were already facing to evolve how they do business.  Can AI help retail survive?  The short answer is yes.  As in many AI use cases across verticals, the pandemic simply magnifies the need for automation and more principled predictive analytics.  Five retail AI vendors share what they see happening in their business and their customer’s business during the pandemic.



Table of Contents

Omdia View
Retail gets eviscerated
Retail AI staunches wounds
Stockout management & promotion compliance
Autonomous stores
Returns management
Visual search